Shipping & Returns
Shipping Policy
This policy explains how orders are shipped by Ever Home.
1. Global Shipping
We ship worldwide.
2. Delivery Time
5–25 business days on average (customs/remote areas may take longer).
3. Processing
Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.
4. Tracking
Tracking number and carrier info sent by email once dispatched.
5. Customs/Duties
Customers are responsible for local duties/taxes.
6. Failed Deliveries
Incorrect/incomplete addresses that cause returns require reshipping fees.
7. Delays
Ever Home is not responsible for customs or carrier delays.
8. Support
Return & Exchange Policy
At Ever Home, refunds are issued as store credit (digital gift card).
1. Refund Method
Refunds = digital gift card with no expiration date.
No cash, bank, or card refunds.
2. Timeline
Store credit is issued within 7 business days after the returned item is inspected.
3. Not Eligible
Items past the 7-day return period
Items that are not in returnable condition
Shipping fees and taxes
4. Gift Cards
Credits never expire and can be used on any future order.
5. Damaged/Wrong Items
Contact us within 7 days if your order is defective or incorrect.
6. Questions
📧 everhome.siteinfo@gmail.com