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Shipping & Returns
Shipping Policy
This policy explains how orders are shipped by Ever Home.
1. Global Shipping -
We ship worldwide.
2. Delivery Time -
On average, 5 to 25 business days (customs/remote areas may take longer, among other things).
3. Processing -
Orders handled within 1–3 business days after payment. No processing on weekends or holidays.
4. Tracking -
Tracking number and carrier info sent by email once dispatched.
5. Customs/Duties -
Customers are responsible for local duties/taxes.
6. Failed Deliveries -
Incorrect/incomplete addresses that cause returns require reshipping fees.
7. Delays -
Ever Home is not responsible for customs or carrier delays.
8. Support -
📧 everhome.siteinfo@gmail.com
Return & Exchange Policy
At Ever Home, refunds are issued as store credit (digital gift card).
1. Refund Method -
Refunds are provided as a gift card with no expiration date. No cash, bank, or card refunds will be issued.
2. Timeline -
Store credit is issued within 14 business days after the returned item is inspected.
3. Not Eligible -
Items after the 14 business day return period and that are not in returnable condition will have shipping and taxes fees.
4. Gift Cards -
Credits never expire and can be used on any future order. Or we’ll refund your money within up to 30 business days.
5. Damaged/Wrong Items -
Contact us within 7 days if your order is defective or incorrect.
6. Support -
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